Privacy Policy

Privacy Policy

1. Introduction

At ODEION BUILDERS SDN. BHD., your privacy matters. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you visit our website, make construction material inquiries, or engage with our earthwork, groundwork, and construction management services—whether online or in person.
By interacting with us or using our website, you agree to the practices outlined below. Our goal is to handle your data responsibly while ensuring a smooth and secure business experience.

2. What Information We Collect

We collect both personal and non-personal information to support our construction-related services and materials trading activities.

Personal Information

We may collect the following details when you contact us, request quotations, or place orders:

  • Full name
  • Company name (if applicable)
  • Email address
  • Phone number
  • Project address or delivery location
  • Billing address
  • Purchase or inquiry records
  • Payment-related information (processed via secure third-party payment systems—we do not store your card or bank details)
  • Any communication made via forms, email, WhatsApp, or direct call

Non-Personal Information

Automatically collected for improving user experience:

  • IP address and approximate location
  • Device and browser type
  • Pages visited, and time spent
  • Referring URLs
  • Website analytics via cookies (see Section 6)

3. How We Use Your Information

Your data is used only in ways that support our business operations in the construction and materials industry:

  • To process and fulfill product orders and service requests
  • To prepare accurate quotations and delivery schedules
  • To communicate regarding material availability, specifications, or technical assistance
  • To manage post-delivery follow-ups and customer support
  • To enhance our website and service offerings
  • To ensure legal and regulatory compliance
  • To provide updates about new materials, services, or business developments (if consent is given)

We do not sell or rent your data. All usage is strictly professional and within the scope of our core business.

4. How We Share Your Information

Your data is only shared with trusted third parties essential to our operations:

  • Delivery partners – for transporting construction materials to your site
  • Payment service providers – for handling payments securely
  • IT and web hosting providers – for maintaining our website and communication channels
  • Legal or regulatory authorities – when required for compliance

All third parties are subject to strict confidentiality obligations and data protection standards.

5. Data Retention

We retain your information for the following purposes:

  • Fulfillment of transactions
  • Warranty or after-sales support
  • Tax and business recordkeeping
  • Legal compliance and audit requirements

You may request data deletion by contacting us at odeion172@gmail.com, unless retention is required by law.retention.

6. Cookies and Tracking Technologies

We use cookies and similar tools to optimize your browsing experience:

  • Essential cookies – for navigation, quote forms, and page functionality
  • Analytics cookies – to analyze traffic and page interactions

You may disable cookies in your browser settings, but some features may not function properly.

7. Your Rights

In accordance with Malaysia’s Personal Data Protection Act (PDPA) 2010, you have the right to:

  • Request access to your stored data
  • Ask for corrections to your information
  • Withdraw consent for specific uses
  • Request data deletion (subject to business or legal requirements)

Please email odeion172@gmail.com to make any such requests.

8. Data Security

We implement protective measures to keep your data secure:

  • SSL encryption for web-based communications
  • Restricted access to data storage systems
  • Confidentiality agreements with employees and contractors
  • Ongoing review of our security protocols

While no system is infallible, we strive to continuously safeguard your data against unauthorized access or misuse.

9. Third-Party Links

Our website may include links to third-party construction suppliers, material catalogs, or industry portals. These sites operate independently, and we are not responsible for their privacy practices. Please review their policies before providing any information.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in legal requirements or company operations. All updates will be posted on our website along with the effective date.

11. Contact Us

If you have any questions about this policy or would like to update, access, or delete your data, please contact us:
📧 Email: odeion172@gmail.com
📞 Phone: 012-656 6208
🏢 Address: No. 8A (Level 1), Jalan Wan Kadir 1, Taman Tun Dr Ismail, 60000 Kuala Lumpur